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Welcome to Reservations

Your Massanutten Reservation team is here to help you to successfully navigate the reservation process. Let’s get started: 

There are four ways Weeks Owners utilize their valuable vacation property:

  • Make your reservation to check-in and have a fun-filled week here at Massanutten, your home resort.
  • Authorize a Key Release and loan your week to friends or family. View the Key Release policy and form here.
  • List your week for rental with the Resorts preferred third party vendor TripForth here.
  • Weeks Owners can request RCI banking with one call to Owner Reservations. Request by phone 540.289.4904 option 2, by fax 540.289.9599, by email at reservations@massresort.com or by live chat at owners.massresort.com


New Process For Owner Ticket Access

  • For Woodstone Owners Only - View a unit map with check-in days here.
  • For Woodstone Weeks Owners only: to bank your week into the RCI® exchange system, please check our online form here. Please include your account number, RCI number, and RCI deposit request specifics in your email.

Before you pack your bags, let’s talk about the steps to follow in your reservation process.

  1. Make sure your annual dues/maintenance fees are paid for the year you want to book.
  2. Weeks Owners - Make your request and plans more than 30 days in advance of your week.
  3. Floating Weeks Owners - Make your request and confirm as early as possible as availability is limited to first-come, first-served.
  4. Always look for a confirmation in writing (standard postal or email), if you did not receive a call or a letter, please call 540.289.4904, option 2.
  5. When in doubt, follow through on firming up your usage option. Reach out to reservations at by phone 540.289.4904 option 2, by fax 540.289.9599, by email reservations@massresort.com or live chat at owners.massresort.com*

*Available by phone Monday - Friday from 9 am – 5:30 pm. Saturday 9 am to 1:00 pm. Don’t miss out on your vacation time by missing deadlines!

Got questions? We’ve got answers and we’re standing by to assist you. Use the live chat feature on this page for the fastest response.

Friday Check-in Calendars
Saturday Check-in Calendars
Sunday Check-in Calendars

RCI Points® Owners

You will make your reservations directly through RCI so please feel free to jump directly to their site www.rci.com and login to begin making your travel plans. Find out more about your deadlines by downloading the Massanutten Timeshare RCI Points Owners Reservation Info here.

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