- Ownership 101
- Annual Dues
- My Massanutten Newsletter
- Owner Gold Card Discounts
- How To Videos
- Occupancy Based Resort Fee
- Owner Key Release Policy
- Condo Units Info
- Owner Association Rules
- Resort Rules
- Owner FAQs
- Loan FAQ
- Travel Insurance
- RCI Partnership
- Affinity Rewards
- Ownership Contact Info
- Massanutten Contact Info
- Mountainside Villas®
Welcome to Reservations
Your Massanutten Reservation team is here to help you to successfully navigate the reservation process, so let us hand you the keys!
There are four ways to utilize the valuable vacation property you have purchased.
- Make your reservation to check in and have a fun-filled week here at Massanutten, your home resort.
- You can authorize a Key Release and loan your week to friends or family. View the Key Release policy and form here.
- List your week for rental with the Resorts preferred third party vendor TripForth here.
For Woodstone Owners Only - View a unit map with check-in days here.
To bank your week into the RCI® exchange system, please click here. Please include your account number, RCI number, and RCI deposit request specifics in your email.
Before you pack your bags, let’s talk about the steps to follow in your reservation process.
- Make sure your annual dues/maintenance fees are paid for the year you want to book.
- Weeks Owners - Make your request and plans more than 30 days in advance of your week.
- Floating Weeks Owners - Make your request and confirm as early as possible as availability is limited to first-come, first-served.
- Always look for a confirmation in writing (standard postal or email), if you did not receive one call 540.289.4904, option 2.
- When in doubt, follow through on firming up your usage option. Reach out to reservations at by phone 540.289.4904 option 2, by fax 540.289.9599, by email firstname.lastname@example.org, or live chat at owners.massresort.com*
*Available Monday - Friday from 9 am - 5 pm. Don’t miss out on your vacation time by missing deadlines!
Got questions? We’ve got answers and we’re standing by to assist you. Use the live chat feature on this page for the fastest response.
Friday Check-in Calendars
Saturday Check-in Calendars
Sunday Check-in Calendars
RCI Points® Owners
You will make your reservations directly through RCI so please feel free to jump directly to their site www.rci.com and login to begin making your travel plans.