New Owner Vacation Advisors (NOVA) are here to help you!

All services are complimentary for our owners at Massanutten Resort. Here are just a few of the ways we can help you:

• Learn how to register on the Massanutten Owner’s Website, the mortgage servicing platform (Equiant.com), and RCI.
• Locate your owner number, mortgage account number, and RCI member number.
• Book your home week reservation.
• How to navigate RCI.com, use your developer bonus week, search for RCI exchange vacations and act as a liaison between you and RCI.
• Assist you with making your maintenance fee payments and mortgage payments and so much more!
• Check out these helpful How To Video Resources here.

We are working together to provide our New Owners with the most current and helpful resources. Your friendly NOVA advisors can be reached at novavacations@resortscompanies.com or call 434.220.7706. Contact us via email to set up a time to talk to you about your vacation plans and owner benefits.

View your new owners welcome letter below or click here.

NOVA Hours of Operation: Monday - Friday | 8 am - 5 pm