Welcome to Ownership 101 where we want to help you get the most out of your vacation ownership!
This is where you can find all the information to help you understand your annual maintenance fees, how to make your reservation, and get the inside scoop on using RCI for your vacation exchanges. From time to time we will post timeshare industry related news that we feel could help you understand your ownership better as well as the trends happening around the timeshare world. Thank you for the opportunity to assist with your vacation planning and if we can be of further assistance please take advantage of the live chat feature located throughout the site.
Please beware of unscrupulous companies who are contacting timeshare owners and promising to transfer ownership of their timeshare, especially if they request up front fees for services. There is an industry resource available to owners that tracks all of the latest news regarding these unscrupulous companies. Please visit ARDA ROC (American Resort Developers Association – Resort Owners’ Coalition) HERE for more information.
FTC Sending Refund Checks for Nearly $2.7 Million to Consumers Defrauded in Timeshare Resale Scheme. Click here for the full report.
Caller ID Spoofing | July 2017
Scammers are using a phone app that makes an incoming phone call appear – on Caller ID – to be coming from Great Eastern Resort, but it is not. If in doubt, please call or email the Owners Association using contact information found on the Ownership Contact Info tab to the left.
Example of recent scam below!
We have seen a variety of new attempts by nefarious companies to solicit our owners. The links below provide examples of companies who are offering to transfer a property out of your name to another party who is interested in ownership, they offer to rent out your RCI bonus weeks for profit, indicate there is a special assessment on your property, or ask you to attend an owners meeting at a location other than in a public meeting room at Massanutten. These companies are on occasion even using Massanutten logoed letterhead to attempt to convince you that they are legitimate. If you receive any suspicious invitation it is likely a scam. Please feel free to call your Owners Association directly at 540.289.4904 if you have questions.