Welcome to Ownership 101

Helping you make the most of your vacation ownership

Welcome to the Massanutten Resort community. The Billboard section of the Owners Website is available anytime and serves as a central resource for navigating the many benefits associated with your timeshare ownership.

The Billboard is designed to support owners in managing all aspects of their ownership. Find resources for Owner reservations, calendar tools, key release policies, Gold Card owner discount information, ID Center hours, and RCI Membership.

There are answers to frequently asked questions. This section also hosts your My Massanutten Biannual Newsletter and the popular My Massanutten Minute Monthly Newsletter. 

Please login to access your account information, click here. If this the first time you are logging into your account, review this useful resource here. 

For further assistance or inquiries regarding your ownership, please contact the Massanutten Owners Association:

Online Chat: owners.massresort.com
Email: ownersassoc@massresort.com
Phone: 540.289.4904
Office Hours: Monday-Friday, 9:00 AM - 5 PM | Saturday, 9:00 AM - 1:00 PM

Ownership Essentials

Ownership & Account Management

• Annual Dues & Fee Schedules
• Ownership Contact Information
• Owner Association Rules

Planning & Reservations

• Reservations & Calendars
• RCI Insider Tips

News & Communication

• Owner Newsletters
• Frequently Asked Questions

Tools & Guides

• How-To Videos
• Gold Card Owner Discounts

Periodically, we share updates on key developments within the timeshare industry to help you stay informed regarding your ownership. These updates may include industry trends, legal advisories, and alerts about potential scams that could affect owners. Learn more here.

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