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Owner’s Ticket Access

Enjoy the newest perk of your Massanutten® ownership! As a valued owner, you have first priority to purchase tickets online before they become available to the general public. We recommend buying soon as resort amenities and activities may sell out during our busy season/weekends/holidays.

Know Your Booking Window

  • 30 DAYS - Tickets will be made available on the Owner's Website for Massanutten Resort Owners for owners to purchase 30 days in advance of the activity date. Must be purchased by logging into your owner account on the owner’s portal. Attention Gold Card Owners: We recommend you take advantage of your discount when making purchases. A valid Gold Card ID will be required for each ticket purchased at time of redemption. Non-Gold Card owners and guests of Gold Card owners who may be accompanying you will still have priority ticket access, so please take advantage of this opportunity - those guests will need to purchase the general admission or other applicable tickets for their purchases.
  • 21 DAYS - Available to everyone on a first-come-first-served basis online and on the Resort App.

Resort Amenities & Activities that are included in the booking window above are WaterPark, escape rooms & virtual reality, canopy tour, ridge rappelling, fitness classes, and street curling. These are subject to change.

To purchase tickets, simply log into the owners portal, 30 days before your check-in date, and navigate to the Owner Ticket Access menu. An email will be sent to our valued owners once the availability has been added to the owner’s portal. Keep an eye on your registered email account as we plan to send an email reminder to owners with upcoming reservations when your ticket window opens to ensure you take advantage of your priority access.

To register your account on the owner's portal, you will need your Owner ID Number in order to register your account. This is located on the top of your invoice. When you create your password use at least one capital letter, one number, and one symbol (for example % or #). If you have any questions while on the owner's website, feel free to use the Live Chat feature.

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